FAQs

Where are you located?

I am located in the sunny island of Singapore. Hence, all the prices listed are in SGD currency.

Where do you ship to?

I ship worldwide. 

What are the shipping rates?

Shipping within Singapore is free but unregistered meaning that there will be no form of tracking available. However, self-collection is still an option for Singapore.

Shipping to Malaysia is $4 (SGD) and it is registered air mail with a tracking number. There is free shipping for purchases over $20.

Shipping to the rest of the world is $8 (SGD) and it is registered air mail with a tracking number. There is free shipping for purchases over $35. 

Delivery may take anywhere from 2-10 weeks depending on your country.

I am not responsible for additional custom fees and tariffs.

Can I apply for cancellation/refund?

No refunds or exchanges will be provided in the event that you change your mind regarding your purchase.

 

Refunds and exchanges can only be made when there has been damages that have occurred to the items delivered or an error has been made on my part.

 

Please refer to the refund and exchange policy at the footer of the checkout page for more details.

How can I contact you?

Kindly contact me via email at zeha.writes@gmail.com for any inquiries or if there is anything I can help you with.

What are the payment methods available?

I accept payment via paypal and stripe.

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